At Prime Vacation Rentals,  we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, book a stay, or communicate with us.

Information We Collect

We may collect the following personal information:

• Contact Details: Full name, email address, phone number, mailing address.
• Booking Information: Dates of stay, number of guests, selected property.
• Payment Information: Credit card or bank transfer details (processed securely via third-party platforms).
• Device & Browsing Information: IP address, browser type, and usage data (via cookies and analytics tools).
• Communication Records: Emails, messages, or phone call logs related to customer support or booking inquiries.

How We Use Your Information

We collect and use your data for the following purposes:

• To process bookings and manage reservations
• To send booking confirmations, check-in instructions, and updates
• To provide 24/7 customer support
• To improve our website, services, and overall guest experience
• To communicate promotions, updates, or surveys (you may opt out at any time)
• To comply with legal and regulatory obligations

SMS Communication Consent

By providing your mobile number, you consent to receive SMS updates from Prime Vacation Rentals regarding:

• Booking confirmations and check-in instructions
• Reservation reminders or changes
• Support-related communication

You may opt out of SMS communication at any time by replying STOP to any message. Standard message rates may apply.

How We Protect Your Information

We implement industry-standard security measures to protect your personal data, including:

• SSL encryption for all data transmitted via our website
• Secure booking systems hosted by verified third-party platforms
• Restricted access to your information, limited to authorized personnel only
• Regular security audits and data protection procedures

Despite these measures, no system is 100% secure. We encourage users to protect their own devices and credentials.

Sharing Your Information

We do not sell or trade your personal information. However, we may share your data with:

• Third-party booking platforms (e.g., Booking.com, Airbnb, VRBO)
• Payment processors for secure transaction handling
• Service providers (e.g., cleaning, maintenance, or check-in services) strictly for the purpose of fulfilling your booking
• Law enforcement or legal authorities if required by law
• All third parties are required to comply with privacy and data protection regulations.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic and usage
• Remember your preferences for a better user experience
• Customize content and advertisements

You can disable cookies through your browser settings, though this may limit functionality.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct or update inaccurate information
• Request deletion of your personal data (where applicable)
• Withdraw consent for communications at any time

To exercise any of these rights, please contact us at helpdesk@primevacationrentals.com.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have collected such information, please contact us, and we will promptly delete it.

Third-Party Links

Our website may contain links to third-party websites (e.g., booking platforms, local attractions). We are not responsible for the privacy practices or content of these external sites.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised effective date. Continued use of our services indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Prime Vacation Rentals
Email: helpdesk@primevacationrentals.com
Phone: (888) 315-5649

Your trust matters to us. At Prime Vacation Rentals, we are committed to safeguarding your privacy while delivering a secure and seamless guest experience.